Requesting an item from the Joint Store/URRSA

Anyone may ask for a Joint Store (URRSA) item to be paged from the Joint Store to any of the University of Adelaide Libraries.

Registered members of the University of Adelaide community should use the Request facility on the Library Catalogue to ask for a book or a whole volume of a journal to be paged from the Joint Store.
Members of the University of Adelaide community can also request an individual article from a journal in the Joint Store - use the Document delivery Request form for a copy of the article to be delivered to your computer desktop (charges apply).

If you are not a student or staff member of the University of Adelaide you can ask for a book or a whole volume of a journal to be paged from the Joint Store. Just ask staff at the Loans Desk or at the Information Desk.

How to request a book

University of Adelaide members can use the Request facility on the Library Catalogue to have a book paged from the Joint Store.

Here is a Library Catalogue record for a book that is in the Joint Store:

When you click on the Requests button you will be asked to authenticate yourself as a registered member of the University of Adelaide:

When you click the Login button you will go to the Requests screen. You need to select Joint Store (URRSA) Request from the drop down menu:

You will then see the Request: Joint Store screen:

• check that the Title: box is displaying the title of the book that you want
• check that the copy number is correct, if there is more than one copy
• the default Pick Up location is the Barr Smith Library; you can change this to another Library (Law Library, Waite Library, etc.) if that is more convenient for you
• click on the Submit Request button

You should see this message:

How to request an article from a journal [or a chapter from a book]

University of Adelaide members can use the Document Delivery service to request an article from a journal, or a chapter from a book, that is in the Joint Store. Please note that a charge is made for this service.

Let's say you are looking for this journal article:
Kim, Kong-On 'Sound symbolism in Korean'. Journal of linguistics vol. 13, no. 1, 1977, 67-75.

A Journal title search of the Library Catalogue brings up this record which shows that the article you want is in a journal that is located in the Joint Store:

Click the Library A to Z link at the top of the screen then click on J to get to the Joint Store entry. Click on Journal article Request form.
This will bring up the Document Delivery request form which is used to request a journal article from the Joint Store.

First you will need to click on the I Agree button. Then fill in your University of Adelaide Username and Password and click the Login button.
This will bring up the second part of the Document Delivery request form:

You'll see that your contact details have been filled in automatically by the system. Please note: Make sure that the box marked Your Department or Affiliation has been filled in. If it is empty, you will need to enter your contact details before proceeding.

Under Type of item click on Journal article [if you want a copy of a chapter from a book, click instead on Photocopy from a book].
Under Type of request click on Joint Store request.
Click the Contine button to bring up the third section of the Document Delivery request form:

Fill in the details of the journal article you want. If you prefer, you can paste your complete reference in the box provided.
In the Charges box, fill in your payment details.
Staff members and advanced level students may charge the cost to a University of Adelaide account by typing in the Department Account code.
If you wish to pay cash, you will need to pay the appropriate charge at the Services desk on Barr Smith Library, Level 3 South (after hours and at the branch libraries, at the Loans Desk). You will be issued with a receipt: type in the receipt number and date in the Charges box.
Click the Submit button:

A copy of the article [or book chapter] will be delivered to your computer desktop within one or two days.
If you have not received your article after three days, please let us know by telephoning 8303 3348.

You will then see an acknowledgement message:

How to request a volume of a journal

University of Adelaide members can use the Request facility on the Library Catalogue to have a journal volume paged from the Joint Store.
If you are not a student or staff member of the University of Adelaide, please ask Loans or Information Desk staff to place an online request for you.

Let's say you want volume 17 (1959) of The journal of aesthetics and criticism. The Library Catalogue record shows that this volume is in the Joint Store:

When you click on the Requests button you will be asked to authenticate yourself as a registered member of the University of Adelaide:

When you click the Login button you will go to the Requests screen. You need to select Joint Store (URRSA) Request from the drop down menu:

You will then see the Request: Joint Store screen:

• check that the Title: box is displaying the title of the journal volume that you want
• click the circle next to Details of journal:
• type in the Year, Volume number and Page numbers (if you know them) of the journal you want
• the default Pick Up location is the Barr Smith Library; you can change this to another Library (Law Library, Waite Library, etc.) if that is more convenient for you
• click on the Submit Request button

You should see this message:

Checking your requests

You can check what book and journal volume requests you have pending, and their progress, through the MyLibrary function on the Library Catalogue.

Note: If you request a journal article through the online request form it will be delivered to your computer desktop within one or two days. If you have not received your article after three days, please let us know by telephoning 8303 3348.

As soon as you submit your Request you will be able to see it in MyLibrary under the Request information: Requests Pending heading. The Joint Store book request above will look like this in MyLibrary:

The Status box will change according to how far through the paging process your request has gone. As soon as the book is ready for you to collect, the Request Information will change from Requests Pending to Items Available.

When can I collect the requested item?

Requests lodged before 12.00 noon on Monday to Friday, for the Barr Smith Library or the Waite Library, will usually be available for pick up from those libraries after 3.30pm the same day.

Requests lodged after 12.00 noon will be available for collection after 3.30pm on the following weekday.

Requests lodged before 12.00 noon, for the Law, Elder Music or Roseworthy Library will be available for collection after 3.30pm on the following weekday.

You'll receive an email message telling you that the item is available, or you can check MyLibrary to see if your Request has been filled.

Items paged for you are held for seven days before being returned to the Joint Store.